SERVICE

Service Process


To provide customers with worry free services from early project consultation to application scheme design and planning, product customization, production and manufacturing, on-site installation and debugging, as well as the whole life cycle; and to continue to improve Provide high quality parts and maintenance services for the later stage of the project.

Picture Name

Demand research

Communication and negotiation in the early stage of the project site survey

Picture Name

Conceptual design

Logistics park overall scheme design and planning, reservoir area scheme design

Picture Name

Confirm the contract

Plan determination and contract signing

Picture Name

Installation / Commissioning

Organize production, transportation, installation and commissioning;

Picture Name

Maintenance

After entering the trial operation stage, the resident Project Engineer shall track and maintain

Picture Name

After-sale service

Tracking and annual inspection of equipment and facilities in operation stage

Service Idea


★  Whole Course:

 

The business scope of the service covers the whole life cycle and the whole process service (including scheme, training, service, maintenance, parts supply and technical consultation, etc.) for customers, demonstrating the service commitment;

★  One's whole heart: 

 

Actively share the worries for customers, wholeheartedly pursue the service concept of customer satisfaction (including corresponding service speed, service maintenance skills, customer maintenance costs, standard staff attitude and value-added services to meet customers' potential needs), and highlight customer care;

★  Overview:

 

Because of the whole process service, so reliable; because wholeheartedly for you, so worthy of trust.

Picture Name

Cooperative Customers


In recent years, HEGERLS has designed, manufactured and installed a series of warehousing and logistics projects for famous enterprises in China, such as SINOPEC, CNPC, Coca-Cola, Yihaikerry, Alibaba Green hand Logistics, Junlebao Dairy, JML food, NCPC, Lucky Film, Yto Express, Inner Mongolia Xinhua Publishing group and so on. Successively worked for Alibaba Green hand Logistics Jiangmen large-scale turnover center project, Shanxi Automobile Group "Smart Cloud Warehouse" large-scale warehousing logistics project, Beiren Group Logistics Park project, National University Group Logistics Center, Yihai Kerry (Nanchang, Xi'an) Logistics The storage and logistics projects of the storage project and Yto Express No. 9 warehouse series have designed, developed, produced and processed storage logistics products and related supporting facilities.

Picture Name